Optional Programs

24-Hour On-Call Nurse Assistance

FHA-TPA understands communication is a vital component in medical management and referral services. This is the reason we have made strategic partnerships with vendors offering 24-hour / 365-day access to toll-free telephonic nurse assistance. The following information will be obtained at the time of the initial call:

Baseline Information:

• Name of Claimant
• Age
• Sex
• Marital Status
• Dependents
• Occupation
• Brief history / description of illness or type of service needed
• Any significant psychosocial information

Medical Information:

• Diagnosis or symptoms of condition
• Present condition / status
• Stability of vital signs
• Prognosis (if established)
• Significant medical history and any existing/potential complications